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Contacting Giving Greetings Customer Care

Contact Customer Care: Monday-Friday, 9am-5pm EST
Toll-free: 1-866-544-9540 9-5 EST
Fax: 1-857-288-7734 (NEW September 2009)
Mail: P.O. Box 456, Sudbury, MA 01776-0456

For customer support: email Customer Care.

For product information & sales: Customer Service.

To share comments or feedback about this site: Customer Service.

For wholesale & fundraising inquiries: Randi Sargent.

Contact Customer Care to Discuss Your Needs

Please feel free to contact us toll-free at 1-866-544-954 with any questions about how to use our products, or for suggestions regarding your personal situation. We strive to find products that match your communication needs and abilities.

Our Refund Policy - We Guarantee Your Satisfaction 100%

  • We pride ourselves on offering unique and high quality products. If you are not happy with the products you receive from Giving Greetings for any reason, please contact us and we will either replace or refund your purchase. Simply return your unwanted product in original, unused condition within 30 days and we will credit you for the full cost of the merchandise (shipping and handling charges excluded).

    Errors in personalization will be corrected to your satisfaction at no charge, or refunded. Sorry, but we cannot accept returns of personalized merchandise.

    We pledge to return your call or email within 24 hours. For immediate information about prices, policies and products, see our FAQ page.