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Contacting Giving Greetings Customer Care

Contact Customer Care: Monday-Friday, 9am-5pm EST
Email: Customer Care
Call toll-free: 1-866-544-9540
Fax: 1-857-288-7734
Mail: P.O. Box 456, Sudbury, MA 01776-0456

For customer support: email Customer Care.

For product information & sales: Customer Care.

To share comments or feedback about this site: Customer Care.

For wholesale & fundraising inquiries: Randi Sargent.

Contact Customer Care to Discuss Your Needs

Please feel free to contact us custserv@givinggreetings.com or call toll-free at 1-866-544-9540 with any questions about how to use our products, or for suggestions regarding your personal situation. We strive to find products that match your communication needs and abilities.

Our Refund Policy - We Guarantee Your Satisfaction 100%

  • We pride ourselves on offering high quality products that meet your caregiving needs. If you are not happy with the products you receive from Giving Greetings for any reason, please contact us and we will either replace or refund your purchase. Simply return your unwanted product in original, unused condition within 30 days and we will credit you for the full cost of the merchandise (shipping and handling charges excluded). Please refer to the packing slip enclosed with your order for return instructions.

    Mistakes happen. Our errors in personalization will be corrected to your satisfaction at no charge, or refunded. Sorry, but we cannot accept returns of personalized merchandise.

    We pledge to return your call or email within 24 hours. For immediate information about prices, policies and products, see our FAQ page.